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      Gusto

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      Gusto reviews

      3.1

      44% would recommend to a friend

      (1,117 total reviews)

      Joshua Reeves

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      5.0
      Feb 4, 2026

      Upward company growth

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong sellers are able to execute the new fractional HR solution the company offers which equates to a handful of reps doing very well here. It consists of a proper sales cycle with real value add to your book of business as a lucrative offering. It's most advantageous to be on the Tech pod as these businesses are scaling more rapidly than other sectors. Most customers in your book are receptive to conversations surrounding cross-sell/upsell opportunities. This role offers strong job security amongst the ever-shifting landscape in tech.

      Cons

      Can improve processes/efficiency with integrations of systems. Role isn't properly defined which can lead to confusion amongst reps with less experience.

      1.0
      Feb 3, 2026

      prepare to work the most unpleasant role of your life

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Not really anything. Managers leave you alone most of your day, not because they trust you but because of their incompetency

      Cons

      Most everything else. Quota is set up to make you fail and take home a smaller paycheck, colleagues are fired weekly, management doesn't have a grasp on reality, you force feed predatory trials to small businesses hoping they don't cancel for the sake of your quota. It's a bad place to work, You log off each day feeling a little more hollow than the last.

      Viewing 52 - 54 of 1,117 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.