Gusto reviews

- Company is unable/unwilling to scale. - Middle management ("PE's") hold all the responsibility but zero funding, support, or guidance to execute on their team's goals. - "Head of Org" individuals haven't a clue what they are doing. We all notice. - Product is incredibly unstable. - Internal tools are regularly broken. Several times a day you will be 'using a workaround' to get your job done. - Long term vision is fuzzy. Can't decide which market to support. Used to be small biz focused, but now the product is a bad fit for just about everyone. - Customers are consistently escalated due to long wait times and errors. - Top talent recognize the red flags and exit. - Performance reviews are disorganized and biased. - Brilliant ideas will collect dust in a spreadsheet and never be launched. - CEO is soft and in over his head at this point. - Top performers get laid off via text message. - Low performers fly under the radar and you'll do their job for them. - Gusto's glory days are over. Get out while you still can.

There is a good ole boys and girls club that you will not be invited to. The north start and the roadmap to the north star do not align. There is limited growth for IC's. They bait and switch in the hiring process across the board. Particularly, for lower paying roles. This is not at the fault of recruitment. It is the hiring managers that send false perceptions of the roles so they can acquire top talent. Leadership cares about leadership and no-one else.