Gusto reviews

3.1

44% would recommend to a friend

(1,124 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Gusto is AMAZING at hiring. I’ve met some of the best people here.

Cons

Mobility on the engagement department is entirely dependent on you hitting metrics. Outside projects don’t matter and don’t count as a reason for you to get raise. You could be at 99% consistently and be part of other projects for the team, but that doesn’t matter for your mobility.

5.0
Sep 11, 2020
Recommend
CEO approval
Business Outlook

Pros

The culture at Gusto has been crafted very well. Culture comes from the beginning of a company and the people that started it. I can tell today that those folks (Josh, Eddie, Tomer) are quite kind and have their heads on straight. I feel confident in the direction of the company and about its longevity. Leadership is transparent about the decisions they make and so I don't ever feel like I'm left in the dark about the way the organization is run. I work on things that I believe have high positive impact for regular people that use the product. For example, one of my teammates is working on PPP loan forgiveness. We've also worked on making employee payments faster, thereby reducing the time money is tied up in the financial pipes and increasing the time it stays in employer's bank accounts.

Cons

Gusto has the same technical problems that any medium/large company has. Giant codebase, complex code, cruft, old practices, and a development experience that isn't fast. I don't think anything has been mismanaged for things to get to this point, technically. I'm also encouraged by the company's reaction to these problems - I see the organization moving in the right direction.

Viewing 523 - 525 of 1,124 Reviews

Glassdoor has 1,211 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.