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      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      44% would recommend to a friend

      (1,124 total reviews)

      Joshua Reeves

      49% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      3.0
      May 27, 2025

      Not the worst, not the best

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and culture. Good benefits. The product is east to use.

      Cons

      The pay is not competitive, there is not much career growth potential, leadership seems out of touch with the teams. The sales orgs are a grind and expect a high volume of calls/dials every day, metrics change constantly and are not really that attainable. A very micro-management style. Company is focused on an IPO so they only care about growth, growth, growth. Every single call needs to be an upsell, no relationship at all with customers. Support team is horrible and biggest complaint from customers - makes it really difficult to sell with mad customers.

      Viewing 577 - 579 of 1,124 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,211 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.