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      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      44% would recommend to a friend

      (1,124 total reviews)

      Joshua Reeves

      49% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      May 12, 2022

      Great company

      Tax resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, a lot of perks, self managed job

      Cons

      There is no cons. The company is great as long as you do your cases. depending on your pod 25-50 weekly.

      1.0
      May 10, 2022

      Not how they make it seem

      Customer care
      Recommend
      CEO approval
      Business Outlook

      Pros

      Absentee manager means no micromanagement

      Cons

      Lazy manager so no mentoring or coaching. I don't even know where they are half the time. Metrics are unattainable. for example in order to make my quarterly quota I have to work cases that are supposed to be worked by higher level agents. Their processes are all over the place. Pay starts super low and really is not even a livable wage at 40k...they promise raises every 3 months in the interview but they don't mention it's bases on numbers that are not attainable You have to solve 30+ emails a day but their will be maybe 20 available for a staff of over 100 to grab. so how can you solve emails when there aren't any. A lot of ppl from my training class have left and I'm looking. The benefits aren't that great. Free healthcare is okay but most companies offer that. What about a mentor program. tuition reimbursement? Also their are no higher up manager that are POC so that says quite a bit right there

      Viewing 625 - 627 of 1,124 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,211 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.