Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Feb 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Gusto is a rewarding place to work with a strong position in market and excellent growth prospects

Cons

Some growing pains as an organization moved from hundreds to thousands of employees. Steady leadership and strong process chops have made this transition bumpy but better than average.

5.0
Feb 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong sellers are able to execute the new fractional HR solution the company offers which equates to a handful of reps doing very well here. It consists of a proper sales cycle with real value add to your book of business as a lucrative offering. It's most advantageous to be on the Tech pod as these businesses are scaling more rapidly than other sectors. Most customers in your book are receptive to conversations surrounding cross-sell/upsell opportunities. This role offers strong job security amongst the ever-shifting landscape in tech.

Cons

Can improve processes/efficiency with integrations of systems. Role isn't properly defined which can lead to confusion amongst reps with less experience.

4.0
Feb 3, 2026

Good

Recommend
CEO approval
Business Outlook

Pros

Good people, unlimited PTO, great location, awesome perks

Cons

Poor pay, poor leaders at the top, toxic positivity, took away unlimited PTO

Viewing 745 - 747 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.