Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Mar 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Gusto genuinely walks the talk on culture — the mission to empower small businesses resonates throughout the team. Benefits are competitive and the company invests in its people.

Cons

Organizational structure felt scattered at times, with frequent process changes that created confusion. Management inconsistency across teams made it hard to know what to expect day to day.

5.0
Mar 4, 2026

Great work/life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great work life balance great management company cares for employees

Cons

changes can come quickly as company is growing

Viewing 742 - 744 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.