Gusto reviews

3.1

45% would recommend to a friend

(1,120 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jun 20, 2020

Good to Start

Recommend
CEO approval
Business Outlook

Pros

- Great benefits, especially when in office - Prioritization on training and training resources (Sandler Sales system, LinkedIn Learnings, StrengthsFinder, etc) - Good place to start a career - Great Product

Cons

- Young management (and workforce overall), many lack management abilities and responsibility - Promotions over preference, not performance - Poor, non-professional feedback - Lack of communication and consistency - Not much opportunity for advancement for this next year - This is a glorified phone support role - Lack of ownership as you work on a team-basis - Before COVID, comapany was spending a lot on frills

5.0
May 28, 2020
Recommend
CEO approval
Business Outlook

Pros

+ Everyone is really nice, you see it during the interview but it continued throughout my time with the company + My manager really cared about developing me and helping me grow in the role I was in (& to get to the role I wanted to be in) + Open communication from the leadership team and from my manager, always felt that I knew what was going on transparently

Cons

- In an effort to scale processes for a company their size as a rapidly growing start-up (1000+ EE), some processes were put in place that just added process to it all and missed the purpose of the exercise (i.e does not help efficiency or make things easier)

Viewing 862 - 864 of 1,120 Reviews

Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.