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      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      45% would recommend to a friend

      (1,120 total reviews)

      Joshua Reeves

      51% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      4.0
      May 24, 2020

      Good Company

      Care advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Caring Leadership, Decent Company Culture

      Cons

      Low starting salary, difficult to gain traction to promotion or to move into other departments.

      2.0
      Apr 29, 2020

      Do your homework on the teams and managers.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong sense of mission for small businesses. Mostly good people who care about doing right for the customer. Established startup with good name, raised a large round before Covid.

      Cons

      Solving product gaps with CX, which results in burnout for people in the customer support roles. No 360 reviews. Managers can cherry-pick which reports they get reviewed by. Gusto conducts employee surveys but how transparent they are with the results varies by department. Gusto isn’t hiring much now but if you are evaluating an offer, do your homework on managers and team. Find people who have left and ask them about their experience. Ask about team attrition, as compared to company average. Ask about team and manager scores. Manager experience is very uneven based on what I’ve seen and differ by departments and individuals. There are managers who care about their teams’ happiness and development, there are managers who burn and churn. Data Science has a reputation for good managers. Marketing has high attrition. PM had several leaders and senior PMs leave within the past 6 months. If you don’t get a good manager, your ability to move around is limited. Negotiate as high as you can. Cash comp is frozen until the fall for current employees.

      Viewing 865 - 867 of 1,120 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.