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      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      45% would recommend to a friend

      (1,120 total reviews)

      Joshua Reeves

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Jan 9, 2023

      Decent company

      Tax resolution specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Fully remote - No micromanagement - Plenty of resources to do the job properly - Great coworkers

      Cons

      - Once you've hit the cap of your pay grade scale, all you have to look forward to is RSUs. - Constant changes by management. - Production goals are difficult to meet. - Some mandatory meetings feel completely unnecessary. - Workload is shuffled around constantly, so you may end up being assigned issues that were incorrectly worked by a different specialist and have to invest more time to resolve an issue. This plays heavily into production goals being difficult to meet. - Having to deal with multiple managers.

      3.0
      Nov 16, 2022

      Overall good if you’re good at sales

      Small business inbound sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and pay. Company perks

      Cons

      Worked there for almost 2 years and never get prepared. Always felt like I was in the dark and confused about what was going on. I’ve never felt as incompetent as I have working there. Constant changes in policies, product, and prices, minimal collaboration with managers on how to improve your skills, if you don’t meet their quotas you will be pushed out of the company and they will tell you it’s a performance plan that is supposed to get you on track but it’s harsh standards and they reserve the right to still fire you at any point and then you wouldn’t get severance.

      4.0
      Sep 23, 2022

      Decent

      Decent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid/remote flexibility, 100% covered healthcare for employees, flexible PTO (can be a different experience for certain teams working directly with customers) - Some good, caring leaders can be found throughout the organization

      Cons

      Gusto is slower to recognize some opportunities for innovation

      Viewing 892 - 894 of 1,120 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.