Gusto reviews

3.1

45% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Nov 16, 2018
Recommend
CEO approval
Business Outlook

Pros

- The biggest pro is definitely culture. It all starts with a high bar in our values-fit interview. We've managed to curate some of the most talented, thoughtful, and humble people that I've ever had the chance to work with. - Plenty of career opportunities. Working at a growing company means that there are always plenty of things to do and ways to stretch yourself. - Mentorship is valued and really easy to find. Everyone is incredibly helpful and wants everyone else around them to do well. As a result, it is easy to find support everywhere - Opportunity to make a real difference for people. We've always focused on small businesses and hearing the stories from our customers really drives home the impact we are making. - Flexible work hours and PTO. Free lunch and dinner (that is amazing).

Cons

- It's hard for us to call ourselves a startup anymore. As we've grown there are more and more faces that I don't recognize at the office. But we've done a good job of keeping the most important parts of the culture.

5.0
Oct 18, 2018
Recommend
CEO approval
Business Outlook

Pros

Great culture, people, and benefits. Incredible leadership team filled with brilliant minds. Company is going to do great things. Everyone is happy, for the most part. The clients love the product which is great if you're selling it. It truly is best in class and they treat clients the same way. Great organization and too many Pros to list.

Cons

They are still working on a few key processes - on boarding, career path, development opportunities, tools, trainings, and comp / quota. It's very much a startup, even with 700+ employees, so lots of changes all the time.. but that's what keeps it fun, right? They are working hard on fixing these, and other, issues and are very much aware of them. While these are absolutely negatives, I am confident they will be fixed soon.

5.0
Oct 3, 2018

Creating a world where work empowers a better life!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

+ Really smart people, some of the brightest people I've worked with in my career + Everyone is so nice, almost too nice. + Opportunity for career advancement given the growth of the business + A high percentage of roles are filled though internal transfers. The company believes in investing in the talent that is there today + A very thoughtful recruiting process - interview panels are prepped on target profile, interviewers have specific focus areas, and we make sure to reserve time for candidate questions + Transparency - biweekly all hands meeting, weekly team meetings, constant updates in Slack

Cons

-Some of the more senior leaders have scaled out of their roles. Excited to see a new wave of leadership -Quirky: shoeless office, lots of Gusto jargon (PE = manager), kinda kumbaya-ish -It's hard to get support from technical teams on key projects. There's a lack of cross functional alignment and partnership -Meeting overkill

Viewing 916 - 918 of 1,118 Reviews

Glassdoor has 1,205 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.