Gusto reviews

3.1

45% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Dec 26, 2018
Recommend
CEO approval
Business Outlook

Pros

-Free lunch - Flexible work hours -Frequent company events

Cons

-No vacation time. Don't be fooled by the "unlimited" vacation time. You will never get it. You will work, work, work, and wonder when that vacation time is coming, and then it will be back to work, work, work. - Your job description will not be what you are doing. - You won't be able to take your first year "fly-away" because your time off will be black listed. Unless you plan to take off during very specific times in the summer, forget about it. - Your salary does not match the amount of responsibility you will have. You will take on the workload of an account manager (usually paid between 60-70k in the Denver area), but be paid at an associate level - Despite being a theoretical owner in the company, you will have no idea what is going on with management - A very "clique" high-school environment. Many individuals with inflated egos who make others feel inadequate. If you were not part of the "in" crowd in college or high school, you're going to have a hard time fitting in here - A shocking lack of diversity. Coming from a lower-middle income family, an example of individuals who would benefit from small-business support that Gusto provides, you will find very little of this at Gusto. Think of an ivory tower. That is what you will find. I have encountered nobody from a similar upbringing at Gusto. - No matching 401k. With the vesting in stock, this is almost understandable, until you learn you are not fully vested until your 5th year - Your work will be an albatross around your neck. There is no escaping it. It may seem like a salary job, until you see the wage paycheck. Be prepared to constantly check your email and internal messaging system, even on weekends, evenings, and on holidays. Again, this would be acceptable if expectations were set beforehand and wages were set at what a standard salary job is in the Denver area. - Your career opportunities will never be clearly defined. I have not been employed at Gusto for a long period of time, however, more tenured employees have expressed that that there is a cloud around future career opportunities. - Work-life balance is abysmal. Unless you are single and have nothing else to do, you will be hard-pressed to find time for your out of work life. Gusto will be your life - at an entry level pay. Unacceptable unless you have never had a job. - If you are right out of college, this may seem like an amazing opportunity. However, if you have had a job in the finance industry, particular in the Denver area, you will quickly learn how abysmally underpaid you are at Gusto

4.0
Nov 23, 2018

Great Mission and Values, but their are growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredible people to work with, and even more incredible mission. There is positive intent behind every decision made here. Receive your own /macbook to work on everyday, you can take it home too. Benefits are incredible. 100% of Medical/Dental and Vision, free catered lunch/free flowing snacks, beautiful office spaces.

Cons

Company is growing a bit too rapidly, internally and externally and you can see several teams feeling this quite a bit. A slower more steady growth would be much easier on employees. As a startup, its a all hands on deck mentality, and there is mandatory OT which can make work/life balance difficult. Interesting/hard to work around time off policies around the holidays. No 401k matching. Starting to lose the family feel, as Gusto is growing so rapidly.

Viewing 913 - 915 of 1,118 Reviews

Glassdoor has 1,205 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.