Gusto reviews

3.1

45% would recommend to a friend

(1,119 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Sep 23, 2018

Politics are abound and no work-life balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful brand new office (see pictures)

Cons

1). Inexperienced Managers If you search the reviews here, you will notice one common thing: people are promoted as manager or hired as one but without actual managerial experiences. It seems that the company is not aware that a manager is someone that have leadership qualities and focus on managing people first and project second. 2). Old guards and “clique” culture Many employees have been around for a long time and this create an almost “clique” culture. If you have disagreement with these people, especially those who have been promoted to a manager position (see above), very likely the other old guards will back them up and you will lose out. Playing the politics game is a must given that the approach is more of “my way or the highway”. 3). Lack of collaboration Business units often will execute projects without consulting other respective teams. When they realized that other teams need to be involved, they will demand that the other teams to complete the project in a very short time. 4). Work-life balance Given all the above and depending on your team, work-life balance is almost non-existent. You will be tasked with so much work that long hours, including weekends, is not unheard of. If you push back, see all of the above.

5.0
Sep 7, 2018
Recommend
CEO approval
Business Outlook

Pros

- Excellent growth opportunties - Surrounded by smart colleagues - Everyone on the team is motivated to do their best - A lot of encouragement and understanding from senior leadership - The catered lunch/dinner makes me very happy

Cons

- The office is tough to get to

5.0
Sep 6, 2018
Recommend
CEO approval
Business Outlook

Pros

-Gusto has been more than good to me. The company really does invest in its people. There is great respect for people not as workers, but who they are outside the company is valued. -The culture is second to none and I'm excited to come into work every day! -Opportunity for growth is always available -PE's (managers) are really great at supporting you when you call for the help -Diversity is a priority and commitment here -Transparency from C-Level Staff

Cons

-No 401-K Match -Denver office is scattered over two buildings at the moment and on the recruiting team, it can be difficult to manage at times -People Empowerers (managers) are slightly inconsistent with the level of involvement they put in their people. This is a tough one as some people prefer and love that their PE is slightly more informal with their leadership and support style. While others struggle with that and prefer a more hands-on manager or vice-versa.

Viewing 922 - 924 of 1,119 Reviews

Glassdoor has 1,206 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.