Gusto reviews

3.1

45% would recommend to a friend

(1,119 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Feb 19, 2018

High growth. Good culture. Great people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A company with a worthwhile mission and a clear view on how to achieve it. High growth, lots of opportunity. Commitment to CX.

Cons

Payroll/HR/Benefits is not the most interesting industry (but this is the best product in the space)

4.0
Jan 29, 2018

Things got shaky, but back on track

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Extremely passionate and talented people. Work-life balance is getting to be where it should be. Talent is being used in a more efficient manner- no more everyone doing everything (well, not as much)

Cons

Benefits have been reduced. Cutting the 401k hurt and is pretty shortsighted. Pay is about average and starting to lag, yet is still lauded as if it's stellar. Promotion seems to be based things other than skill, leading to a lot of incompetent managers.

5.0
Jan 25, 2018
Recommend
CEO approval
Business Outlook

Pros

I've worked at Gusto for over 18 months and have seen the company take on the exciting challenges of scaling our business, recruiting bigger cohorts of new employees, and grow into new space. The leadership is transparent (in the real transparency way; not just the tech jargon kind of way) and the people are vibrant. Gusto has kept it's "launch and iterate" mentality around operations, product, implementation, and process – they want to move fast, but understand that sometimes you need to slow down to speed up. I've never worked anywhere that feels as supportive, collaborative, and people-first.

Cons

Gusto is so people-first, that sometimes I think the company tries to retain people to do what's right for them when we should probably part ways. It's all a balance and I'd rather work somewhere that wants to give people a chance to succeed!

Viewing 940 - 942 of 1,119 Reviews

Glassdoor has 1,206 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.