Gusto reviews

3.1

45% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 2, 2016

PM Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Arguably one of the best cultures in Silicon Valley. Extremely mission driven with brilliant people at every level of the organization.

Cons

Some may say that the industry isn't the sexiest, but there are so many unique challenges to solve. They are fundamentally changing the way healthcare and payroll works for small businesses.

5.0
Oct 20, 2016

Great culture, amazing people, inspiring vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and people are a priority at the company, and it really shows. Employees are cheerful and engaged at work, despite the fact that the core tasks around payroll, benefits, and HR do not always seem sexy (though they are much more fun and interesting than they seem on the surface). The company vision is to create a world where work empowers a better life, which is very motivating for those who are looking for a fulfilling job at a tech company. Gusto emphasizes doing the right thing, which is reflecting in how the company has been built - prioritizing the customer experience and creating a simple and delightful product. It is really fun to celebrate Gusto customers, and to feel like you're helping a baker in middle America pursue their dream, for example. Management believes in empowering employees, so there is a lot of room to run with projects and new ideas. As the company grows, there are new teams and roles opening up, which is great for career development. Transparency is a core value, and all employees get a tremendous amount of information about how the company is doing.

Cons

Since Gusto's product is critical to the customer's business, the company can't "move fast and break things," which can be one of the most fun things about working at a early stage tech company. Everything must work from day 1 for payroll and benefits. As the company has grown quickly, operations have gotten strained, but management takes feedback well and has made adjustments to put Gusto in a position to scale.

avatar
Gusto Response
9y
The positive outlook on your journey thus far is wonderful to hear about and a true testament to the individuals who make up the Gusto community. We are working to create a world where work empowers a better life not only for our customers, as well as for our employees. We are fortunate to experience this together. As you have feedback, please continue to let us know what we can do to help teams and bring Gusto to new heights.
5.0
Oct 17, 2016
Recommend
CEO approval
Business Outlook

Pros

Really nice and hard-working people. It's very motivating to have a team that really cares. Very talented engineers to work with. Value-based company means we all get along great !

Cons

Driving a train while building the train while laying down the tracks is really hard. But honestly it's fun if you like a little pressure

avatar
Gusto Response
9y
Thanks for sharing what you enjoy about Gusto. Appreciate the positivity and support!
Viewing 976 - 978 of 1,118 Reviews

Glassdoor has 1,205 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.