Gusto reviews

3.1

44% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 1, 2015
Recommend
CEO approval
Business Outlook

Pros

- Truly challenging and rewarding career opportunities - Ability to progress through the company - Values-driven. Gusto truly cares about building a company by doing it the right way. Something sustainable that will be around for decades. - Fun team environment and world-class employee benefits

Cons

- Pretty relentless workload, so be prepared to work hard - Average compensation (although it is slightly made up for in awesome perks)

5.0
Nov 28, 2015

Best place to work in SF? I believe it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Core value of putting people first is shown both internally to employees and externally to customers. Everything from meals and insurance to time off and 401k, Gusto brings family values into a company.

Cons

Too big to really get to everyone now.

1.0
Nov 24, 2015

Terrible company to work for!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I honestly can't think of one pro for Gusto (formerly ZenPayroll). Everything you read on here can't even be taken at face value - as part of their on-boarding process, they have each new hire write a review! Of course it's all positive on day 1!

Cons

Beware - this company does NOT know what it's doing or how to treat employees. They have managers who have never managed or even mentored others assuming supervisory roles, and doing an awful job at it. It's quite the norm to hear negative talk being said behind your back, from your own manager! I guess that's what happens when they have 20 year olds managing. Gusto provides absolutely no training, structure, or really anything for you to be successful in your role, and when you ask for some guidance, they fire you. They let people go with absolutely no warning, which is not only unethical, it's scary. It is a VERY unhealthy culture. Cliques are also the norm, so if you're not in the "in" crowd, be prepared to feel unwelcome. It's almost like you're back in high school working here! Most people value a work/life balance. Don't ever expect to have that here! They provide 3 meals a day, and don't serve dinner until after 6:30pm, so they expect you to basically live there. Come on, this isn't Google we're talking about. They look down on those who don't stay late, and when I say late, it's the norm to work past 11pm...every single day! Say goodbye to your life if you want to work here.

Viewing 1018 - 1020 of 1,118 Reviews

Glassdoor has 1,205 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.