Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 28, 2015

Best Decision of My Life

Recommend
CEO approval
Business Outlook

Pros

I've never before in my career worked for a company that so obviously cares about my career development and also about my development as an individual. I feel the work we do here is truly making peoples' lives easier and better. Couldn't be happier to be along for the journey.

Cons

Sometimes customers aren't always the friendliest when they call or email us, money is definitely a passionate subject. Luckily we're treated as owners of the business and are empowered with all the tools we need to turn 99% of situations around.

5.0
Oct 28, 2015

GSD

Recommend
CEO approval
Business Outlook

Pros

I've been at Gusto for almost a year. At this point, I can't imagine going anywhere else. I'm not sure where to start...Yeah, we've got the cool perks, and the sweet office, and stellar PTO policy (as in, it's unlimited)- but those all pale in comparison to the reality of what Gusto is. We are a group of people building something that makes people's lives easier. I've never worked harder in my life, and I've never been as happy to get out of bed everyday and come into a dynamic exciting work environment full of people I consider friends. This isn't a stuffy or pretentious workplace- we don't just hire people with shiny degrees from elite schools. We hire people who share our values and who we feel can contribute meaningfully to the team. I think that upper management spends a great deal of time thinking about what it means to "work" and how it should be meaningful, creative, and challenging- and how it can give you a sense of ownership, identity and pride. They inherently understand that valuing people creates value. Look, I know this sounds mushy, and like I might be standing in line for a second cup of Kool-Aid. I have have been in the workforce for a good amount of time. I know what it's like at Fortune 500 Companies, at startups, at companies that are secretive and driven only by cost, where your only value is in the bottom line. Companies who would suck you dry, chew you up and spit you out as a meaningless number. Gusto is the opposite of that and I feel lucky to contribute to this team.

Cons

Growing pains with our explosive growth means we're navigating two sites, and discovering how to thoughtfully approach an evolving culture.

5.0
Oct 27, 2015
Recommend
CEO approval
Business Outlook

Pros

- Inspirational vision from founders - Hard-working, GSD culture across the entire organization - Lots of opportunities as company is still small - Energy with recent new product announcements + new "Gusto" name - Ownership mentality- people treat work personally vs. a 9-5 transactional experience

Cons

- Given the fast paced nature of the company there is some ambiguity with roles/responsibilities. That being said, there is so much opportunity in this market that there is enough work to go around.

Viewing 1045 - 1047 of 1,117 Reviews

Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.