Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 27, 2015

Great culture and inspiring place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a company filled with interesting people who are motivated and excited to work hard. The culture is inspiring and it's fun to come into work every day.

Cons

There can be a sense of lack of loyalty to employees. While the message is that we are all family, some employees have expressed fear that they could be let go at any moment.

5.0
Oct 27, 2015

Still a start up in Denver, and it's awesome!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-great people -managers are not managers, they are people empowerers and everyone is treated as an owner -catered lunches + awesome snacks every day (Chipotle anyone!?) -fun team offsite events -super central location on 16th St downtown

Cons

-change really is the only constant. Sometimes this is exciting, other times you have to backtrack on projects due to change and that can be frustrating. This is all part of working at a start up! -still working on strategies to stay integrated with the SF office. There are sometimes last minute evening meetings due to the time zone differences, but you can often time watch a recorded version if needed. -no parking downtown (but they do offer a small subsidy or will cover a public transportation pass which is nice)

5.0
Oct 26, 2015

Taking care of business

Recommend
CEO approval
Business Outlook

Pros

+ People deeply care. About each other's wellbeing, about our customers, about getting the details right. I see this everywhere I look, and it really helps me to stay motivated. + Strong business fundamentals and broad market. Every small business with employees needs to compensate them. It's the first service these companies invest in, and it's the last they divest in if their business is struggling. + Transparency. Every two weeks we get a rundown of how the company is doing, and the strategic perspective helps me make day to day choices. + Full-stack engineering. I walked in as a front-end engineer, and I'm now making edits on everything from deployment scripts and database queries to API endpoints and CSS. + Pair programming. Engineering here is deeply collaborative. I feel really comfortable reaching out to anyone in the engineering org for a pairing session. There's no shame in asking for help (unlike the org I came from) and I learn a lot every time I pair with someone. + We don't have everything figured out yet. There are lots of opportunities to make a big impact, and there's very little process hampering individuals from making changes.

Cons

- We don't have everything figured out yet. We're hitting internal scaling limits on a lot of our ad-hoc processes, and we're still trying to figure out how to communicate in ways that are more durable and inclusive than Slacking. - Like most businesses of our size, the time investment is significantly greater than at a larger company. - The open plan is especially noisy due to the construction materials in the current office (lots of hard surfaces). - We rename everything. I appreciate the spirit behind it (trying to communicate a mindset that's different than industry standards), but it gets unwieldy, especially when talking to folks who are thinking about working here.

Viewing 1048 - 1050 of 1,117 Reviews

Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.