Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 44% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

44% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 147 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 120 reviews)); "Great people and teams" ((in 31 reviews)); "Great work life balance" ((in 29 reviews)); "Everyone is friendly" ((in 28 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 51 reviews)); "Data Science has a reputation for good managers." ((in 42 reviews)); "The majority of teams are toxic AF and senior leadership is so disconnected from the realities of EEs and our customers." ((in 38 reviews)); "4) Poor management" ((in 38 reviews)); "Inadequate training" ((in 24 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What are the top reviewed Gusto locations?

Denver , San Francisco , New York , Atlanta , Las Vegas , Houston , Los Angeles , Orlando , Chicago , Detroit , Colorado Springs , Seattle , Austin , Dallas , Ohio City , San Diego , Emeryville , San Jose , Colorado City , Philadelphia , Mentone , Saint Louis , Brooklyn , Phoenix , Anchorage , Louisburg , Raleigh , Denver City , The Colony , Hereford

Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.6

Senior management

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Nov 1, 2015

Gusto is a special place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Gusto takes ownership mentality very seriously. Here, your contributions go beyond your job description. Everyone is whip-smart and incredibly nice.

Cons

Growing pains of a start up. Sometimes there's no process in place for certain situations...that's why we hire smart people.

5.0

Oct 30, 2015

Best company I've worked at!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people here are smart, passionate, and great to work with. The culture is collaborative. The leadership team recognizes the value of a strong culture. They continue to be invested in our people & that says a lot while we're in this stage of continued growth. I enjoy my job and I look forward to contributing each day knowing I make an impact.

Cons

Pro & Con - You have to remain patient. Don't expect all the answers to be there yet.

5.0

Oct 29, 2015

Amazing workplace culture and mission

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There's something about the culture at Gusto that is better than any place I've ever worked. The founders are friendly, approachable and totally open in their decision-making -- they host regular "Ask Me Anything" meetings that anyone can join and ask literally anything. The employees are Silicon Valley smart but also genuinely kind. I haven't worked with a single person I don't really like. The company's mission is also much bigger than payroll and benefits. Everyone is super excited to share the product road map with the world. It's really impressive.

Cons

Compensation and benefits aren't yet competitive with a public tech company like Google or Facebook. But that's completely normal for a start-up.

Viewing 1051 - 1053 of 1,117 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at Gusto

Benefits Onboarding Advocate

Service TM/ Liner/ Cashier

Gusto

Gusto reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Gusto is a special place to work!

Best company I've worked at!

Amazing workplace culture and mission

Top companies for "Compensation and Benefits" near you

Jobs at Gusto

Gusto reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Gusto reviews FAQs

Jobs at Gusto