Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 29, 2015

Endless opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many pros to working at Gusto. First off the people who work here are all so smart and talented. There isn't one person I feel I can't come to and they wont be able give me an answer to my question. Everyone will so willing and open to helping with any and all problems you might be having even if that means they have to learn something new. Second there are so many opportunities to grow here. My manager along with many others are truly invested in making sure that I grow and get all the opportunities to try new things and learn more. The management team all goes through a lot of training which I think is amazing that the company invests to much in all its employees. Third is transparency, this is so important that upper management is able to really do this with the whole company. I have never had a CEO that on a regular schedule has open office hours that you can come and ask whatever questions are on your mind. He is open and honest with us about what values and future hopes and wants for the company.

Cons

I think that work life balance could be a little better. I think that we get so excited sometimes to do great work that we forget to take a break. In no way are we over worked but upper management could do a better job of communicating that we should be taking more personal time. I think that part of the work life balance issue is that the company at a whole is pretty young and not many of us are married or have kids which would change the dynamic.

5.0
Oct 29, 2015
Recommend
CEO approval
Business Outlook

Pros

Coworkers are really all great people- have not met anyone here that I would say I dislike. The company values are what really first drew me to the company and it has been really nice seeing that the leadership here really believes those values and makes decisions based on them.

Cons

Similar to working at other start ups, there is always work to do and always room for improvement. Many processes are still being defined and it can be stressful trying to resolve issues on the fly.

5.0
Oct 28, 2015

Best Decision of My Life

Recommend
CEO approval
Business Outlook

Pros

I've never before in my career worked for a company that so obviously cares about my career development and also about my development as an individual. I feel the work we do here is truly making peoples' lives easier and better. Couldn't be happier to be along for the journey.

Cons

Sometimes customers aren't always the friendliest when they call or email us, money is definitely a passionate subject. Luckily we're treated as owners of the business and are empowered with all the tools we need to turn 99% of situations around.

Viewing 1054 - 1056 of 1,117 Reviews

Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.