Pros
Where to begin?
I started with Gusto (formerly ZenPayroll) after spending a traumatizing year at another SaaS company. When I interviewed with Gusto, I felt burnt out on what I thought was universal corporate culture. However, from the very start, it was clear to me how different this company was from any other. My interviewers were incredibly kind and respectful of my time and knowledge. I left my on-site feeling EXCITED about the mission and vision of the company. That feeling has only continued. I've now been here for about 3 months and I've not had one bad day. Or maybe I've just redefined what a bad day really is! A "bad day" here, is just a less-than-awesome day.
Every day, I am excited to come to work and tackle the challenges of the moment. Management encourages ownership and autonomy in everyone's work, and always upholds the company values! By week two, I was making noticeable contributions to my team because I was given the authority and support to take on projects right away. I've never been micro-managed here, and everyone across all departments are HAPPY to help you in any way they can. The people I work with are so talented, passionate and smart. i am inspired every day. My managers recognize my strengths and reinforce them daily. They also are amazing at giving me actionable, constructive feedback. i'm in an awesome period of massive professional growth and I'm loving it.
We are truly a customer-driven organization. Your priorities and projects are constantly refined to ensure that the work you do on a daily basis directly and positively affects the CX.
Most importantly, I finally feel valued at all times. My ideas are important, and heard. I feel so lucky to have found Gusto.
Cons
The only con is having some slight anxiety that something this good might be hard to maintain in a period of explosive growth. However, Josh and Tomer are always actively addressing this fear and are dedicated to keeping our positive, customer and team-centric culture intact.
