Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Sep 28, 2015

A Place of Empowerment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have never woken up and wished that I didn't have to go to work. Until I started working at Gusto. This company cares about empowering its employees, its customers... all people that touch Gusto. Things I love: - The Core Values are alive, not just words sitting on our website. If they resonate with you, this is probably a place you would thrive. - There are plenty of opportunities to meet colleagues. Lunch and dinner are catered in the office and after work events (both company sponsored and not) are regular. - The office is always bustling and full of energy. A visitor once commented to be that she had never been in an office where you walk through and every single person lifts their head to smile and say hi. - The leadership is top notch. If you want a place to surround yourself by intelligent and inspirational people, this is your company.

Cons

I've been here 4 months and have none.

1.0
Sep 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Great, fun and smart people that like to have a good time.

Cons

I interviewed for an analyst position with ZenPayroll (now Gusto) and was offered the job. During the interview I was told that because of my vast experience I was going to be a lead "down the road". I was excited and empowered to do the best work of my life knowing that it will pay off in the future. I was asked to write a Glassdoor review the first week on the job when I was still seeing this "career" through rose colored glasses. I came in early every morning and was always the last one leave. I wanted to make sure I learned as much as I could as quickly as I could. There were a lot of mistakes made prior to me taking this positon, which was understandable considering this is a start up environment. I wanted to make sure they would not happen again... I felt my work was making a difference, only to be called into a random, unexpected meeting with HR where I was told that "today is my last day". Apparently the management decided that 2 months on job - 2 MONTHS! - was enough to make a judgment on whether I will be a good lead or not. I was shocked, confused and heartbroken knowing how much time and effort I have put in. Never in my life have I experienced such cold blooded and apathetic management that would rather dispose of you on the spot than have your back and provide creative feedback. Don't let all the perks and façade fool you. It is not about how hard you work but rather how good of "friends" you are with the management. I got fooled into believing the premise of "one family" and "making a difference". I passed on 2 other job offers because I thought ZenPayroll was it. I could not have been more wrong..

5.0
Sep 25, 2015

People

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

An amazing group of individuals all with aligned values and goals. Very transparent mindset to allow for an ownership mentality.

Cons

None that I can think of currently!

Viewing 1057 - 1059 of 1,117 Reviews

Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.