Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 44% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

44% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 143 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 133 reviews)); "great work life balance" ((in 30 reviews)); "Everyone is friendly" ((in 30 reviews)); "Great people and teams" ((in 28 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 59 reviews)); "Data Science has a reputation for good managers." ((in 43 reviews)); "4) Poor management" ((in 34 reviews)); "Saying training is poor is being generous." ((in 31 reviews)); "Upper management does not care." ((in 22 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What Gusto locations have received the highest employee ratings?

San Francisco , Houston , Orlando , Atlanta , New York

Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.6

Senior management

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Apr 2, 2015

Want to find your dream job? Look no further!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ZenPayroll has everything I was looking for in an employer and I couldn't be happier being part of a growing, tight-knit company filled with intelligent, like-minded, down-to-Earth people all coming together innovating on a service that is ripe for disruption. It's funny to say but ZenPayroll really is making payroll sexy!

Cons

As with all companies experiencing fast growth, growing pains are inevitable. Other than this, there are no cons that are strong enough to dissuade an applicant from applying.

5.0

Apr 2, 2015

The best company I've ever worked for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I work with some of the smartest and nicest people I know. I've never had the experience to truly be surrounded by friends who also happen to highly competent and innovative work colleagues. What you read about ZenPayroll's culture and fit is no joke. We take great strides to make sure everyone feels part of a family. That being said, it's still a very ambitious work environment. We are building one of the fastest growing startups in the enterprise space with lots of large incumbents. Everyone here is passionate in being the best company to help small businesses do their best work.

Cons

The usual growing pains of working for a startup. As a former startup founder and VC associate, IMHO, ZenPayroll is in the top 1% of managing the ups-and-downs of startup life.

5.0

Apr 2, 2015

Extremely empowering and supportive.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture / Values / Transparency / Support system / Office dog :-)

Cons

Not enough office dogs / Not enough healthy food

Viewing 1102 - 1104 of 1,117 Reviews

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Jobs at Gusto

Benefits Onboarding Advocate

Service TM/ Liner/ Cashier

Benefits Enrollment Specialist

Member Benefits Specialist

Partner Success Manager

Gusto

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Want to find your dream job? Look no further!

The best company I've ever worked for

Extremely empowering and supportive.

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