Gusto has already started to replace whole teams with AI-solutions. Most recently, the entire Salesforce System Administration team was let go, and their duties will be assumed by IT Help while they onboard an AI Agent to handle the end-user requests.
If you are a Salesforce professional (Admin, Developer, or Architect), then you should avoid Gusto completely. The CEO plans on replacing Salesforce nearly entirely with AI capabilities as quickly as possible. Additionally, anyone who previous had "Architect" in their title (Technical and Solution Architects) have been demoted to either Engineering Managers or Senior Engineers. Leadership's direction is the "everyone is an architect now."
No position below senior leadership seems secure anymore, as the direction is that leadership wants AI involved in all levels and in all areas of the company; initially we were told that AI would only be used to augment and enhance our abilities, and that we would effectively be able to scale rapidly without having to staff beyond our current numbers. However, the recent wholesale sacking of all of the Salesforce Admins without any attempt to find other roles for them at the company has set a clear tone and vision for what we should all expect.
