Pros
Gusto has a strong mission and genuinely good people. There’s an effort to invest in DEI, and some teams do live the values. Compensation is fair, and the benefits package is solid. If you land on the right team with the right manager, your experience might be great.
Cons
We're constantly asked to scale and deliver without being resourced accordingly. It often feels like we’re duct-taping processes together while being held to expectations that assume we have enterprise-level tooling and support. The amount of context-switching and triage work gets exhausting fast, and even high performers get stuck in execution mode with little opportunity for strategic growth. Leadership often speaks to "building for scale" but rarely empowers the folks closest to the work to actually do it.
