Gusto reviews

3.1

44% would recommend to a friend

(277 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Reviews by job title

277 reviews

Reviews about "Compensation"

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1.0
May 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Gusto does offer remote positions.

Cons

Gusto intentionally misled dozens of employees in my training class by explicitly stating we will get half a day of email. This was stated in the job listing, the interviews, the offer letter and the training. Come to find out we get less than 2.5 hours PER WEEK. This is a high volume CALL-CENTER do not fall for it like we did. Not to mention they just shut down the unlimited PTO after advertising it in the job listing, have been threatening to dock peoples pay if they don't comply with new break policies, and they keep moving the goal post to be eligible for a raise. That's just the start of it. If you're interviewing here turn around an RUN!

1.0
May 18, 2023

Beware! Don't apply

Recommend
CEO approval
Business Outlook

Pros

-Compensation increases only if you meet metrics every year. (And the metrics can be unattainable even if you're a hard worker, so it's like a pyramid scheme). -Health benefits offered are good -Remote work available

Cons

-Extreme micromanagement instead of hiring more staff for reasonable support on the work overload -They've added even more metrics that are almost impossible to attain -Took away PTO benefits last minute (except for management of course) -They mess with your schedule all the time, and now if your wifi goes out for 5 mins or if you need to use the restroom for 5 mins, they will deduct that from your pay! -Now instead of quarterly raise reviews, you'll have to wait every 6 months- year. Unsure of which will be now, since they don't inform us of changes until last minute. -Emails from HR and leadership are passive aggressive, they only pretend to care about their employees. Recent company changes have been so unfair to employees -There is no career advancement, they will tell you that you can apply to another department and it never happens -Once you've reached the top compensation tier by your own merit, and you're asking for reasonable accommodations due to all the changes mentioned above, they will find a reason to terminate you by overloading you with work and by not being clear with instructions, expectations or warnings. Termination will be confusing, unfair and without warning. No exit interview is provided. -Overall, it is lies, manipulation and gaslighting -Please save yourself! This company is not trustworthy for its employees or its customers. They're only using their employees like robots and it's not fair. They set their employees up for failure. There are better companies out there. Don't support this one.

3.0
May 18, 2023
Recommend
CEO approval
Business Outlook

Pros

people coworkers office spaces are nice

Cons

low pay leadership company strategy

Viewing 124 - 126 of 277 Reviews

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