Gusto reviews

3.1

44% would recommend to a friend

(277 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Reviews by job title

277 reviews

Reviews about "Compensation"

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4.0
May 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Good culture Good benefits Opportunities for growth

Cons

Company took away unlimited PTO for some employees with very little notice. Many people now have to take unpaid leave (a pay cut) and have not been given any form of compensation to make up for this. Leadership is changing a lot fast and is negatively impacting a large amount of employees (many who have been with the company for years)

2.0
Apr 19, 2023

Bad leadership and culture

Recommend
CEO approval
Business Outlook

Pros

Work from home, decent pay and benefits

Cons

You’ll get switched departments before you even mastered the one you were hired for. When you bring those concerns to multiple people in leadership, you’ll be told to deal with it essentially. And when you tell your boss you lost a friend to suicide - they’ll just advise you to work harder at being a good employee despite the circumstances.

1.0
Apr 18, 2023

Changing for the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Try to make it a friendly/fun work environment. Medical benefits are good-100% paid for just employee

Cons

Upper management at Gusto has completely lost touc and do not care for their workers. They took away most benefits for the CX team and basically said if you don’t like it then leave. And gaslighted is saying the employee’s who tolerate the new changes are the ones who are “dedicated”. Corporate manipulation at its finest… all hourly employees are now are exempt from most of the nice perks the rest of the company gets. If you ask questions for why your schedule changed or question certain policies are not being upheld you are given the run around. Internal Mobility is all but gone- we haven't had an internal job posting in nearly 6 months. Pay increases are non-existent and Gusto is doing everything they can to pay as little as they possibly can. They JUST rolled back Unlimited PTO- now if you have been at the company for less than a year you only get 10 days of PTO for the year- which is horrendously low. Layoffs were announced on a random Wednesday with no warning and the CEO's speeches in our all hands meetings are becoming more and more tone deaf. The changes this company claims to be making are hurting employee morale so badly. People are MISERABLE who came in with high hopes.

Viewing 127 - 129 of 277 Reviews

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