Gusto reviews

3.1

44% would recommend to a friend

(277 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Reviews by job title

277 reviews

Reviews about "Compensation"

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1.0
Feb 10, 2023
Recommend
CEO approval
Business Outlook

Pros

- The few true talent that remains are some of the best people you will ever meet. - A never ending variety of challenges and projects to take part in. No boring days. - The office is nice. Stocked with snacks and daily catered hot lunch. - The pig is cute. - Denver location used to be an ESPN Zone. The history! - You'll never need to buy socks ever again. - You can say you once worked here when the ship finally sinks.

Cons

- Company is unable/unwilling to scale. - Middle management ("PE's") hold all the responsibility but zero funding, support, or guidance to execute on their team's goals. - "Head of Org" individuals haven't a clue what they are doing. We all notice. - Product is incredibly unstable. - Internal tools are regularly broken. Several times a day you will be 'using a workaround' to get your job done. - Long term vision is fuzzy. Can't decide which market to support. Used to be small biz focused, but now the product is a bad fit for just about everyone. - Customers are consistently escalated due to long wait times and errors. - Top talent recognize the red flags and exit. - Performance reviews are disorganized and biased. - Brilliant ideas will collect dust in a spreadsheet and never be launched. - CEO is soft and in over his head at this point. - Top performers get laid off via text message. - Low performers fly under the radar and you'll do their job for them. - Gusto's glory days are over. Get out while you still can.

2.0
Feb 10, 2023

Growing Pains

Recommend
CEO approval
Business Outlook

Pros

Decent pay but I have seen better in the tech space Unlimited PTO Very good healthcare

Cons

There is a good ole boys and girls club that you will not be invited to. The north start and the roadmap to the north star do not align. There is limited growth for IC's. They bait and switch in the hiring process across the board. Particularly, for lower paying roles. This is not at the fault of recruitment. It is the hiring managers that send false perceptions of the roles so they can acquire top talent. Leadership cares about leadership and no-one else.

2.0
Feb 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, usually good work-life balance, generally helpful engineering culture.

Cons

Very metrics focused in evaluations, claims not to be. You'll never meet or interact with most of the people evaluating you. They rarely promote people. If they promote you, that mean's you've been doing the promoted job already for at least a year without matching pay. Location (in San Francisco) isn't very good. Teams don't always have clear purposes or missions, and they change often. Every team everywhere is at full bandwidth all the time, usually with months of roadmap. If you need code written in some other team's area, the best you'll get is them advising you while you write it. Engineering support members (design, research, product, etc.) occasionally change at random with no notice or reason. Biggest con is that they've been fighting various fires non-stop for months. I wouldn't be shocked if they're out of business in a year or two.

Viewing 142 - 144 of 277 Reviews

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