Gusto reviews

3.1

44% would recommend to a friend

(277 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Reviews by job title

277 reviews

Reviews about "Compensation"

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1.0
Apr 22, 2026

Good benefits but high expectations and low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are really good 😊

Cons

Way too much AI. Also expects way too much from customer facing team with little to no pay

1.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

You will have a job

Cons

I really do not have anything good to say about Gusto. Gusto tries to present itself as a company that cares for small businesses and their employees, but that's completely undermined by their disgusting treatment of their own staff. Hourly people are treated like trash compared to salary workers. You will not have your questions answered. In fact, they will be completely ignored in the same threads that salary staff gets their questions answered. You are being forced to automate your own job with AI. It you aren't using AI to redo or remake your workflows you will be fired. All of this is leading to poorer quality of work across the board. You will get fired. You will be fired via zoom in office while your manager hides. There also won't be any security or HR around so random uninvolved staff will have to escort someone who is freaking out out of the office. Such care for the safety of their employees. They bought Guideline and are ruining it. Do not work in their retirement section. Everyone is applying and trying to leave. The only reason most people are sticking it out is because they're expecting children.

3.0
Apr 2, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Good pay Good benefits coverage

Cons

Let’s middle management make up the rules and runs with it

Viewing 13 - 15 of 277 Reviews

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