Gusto reviews

3.1

45% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Apr 7, 2025

Great Company

Recommend
CEO approval
Business Outlook

Pros

Work Life Balance, Great People

Cons

Toxic Positivity, Inefficient, Low Salary

3.0
Apr 5, 2025

Something is off here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits! The benefits were amazing and started from day one. A stipend. High end tools. Generous leave. Paid medical etc.

Cons

Everything else. The training is 5 weeks and of those 5 weeks you’re pretty much training yourself. At the end of week I think 3 you have to pass a test in order to continue. The test is so convoluted. I’m surprised anyone passed. Once on the floor, leadership tries to help but nobody knows a single thing. Directives are constantly shifting and the calls that come in don’t reflect the training material provided. Also, leadership makes CONSIDERABLY more than entry level employs, its very top heavy.

Viewing 151 - 153 of 1,118 Reviews

Glassdoor has 1,205 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.