Gusto reviews

No one knows what they’re doing. It’s just fun and games until a customer has a real problem. Their CHAT WITH A CAPTAIN feature is a major joke when you actually need help. Working on MTN time zone. They’ll hire anyone Management was hired fresh off the streets, with no knowledge of payroll, HR, or benefits. Unlimited PTO that can’t actually be used because greedy people have taken it all.

Worked there for almost 2 years and never get prepared. Always felt like I was in the dark and confused about what was going on. I’ve never felt as incompetent as I have working there. Constant changes in policies, product, and prices, minimal collaboration with managers on how to improve your skills, if you don’t meet their quotas you will be pushed out of the company and they will tell you it’s a performance plan that is supposed to get you on track but it’s harsh standards and they reserve the right to still fire you at any point and then you wouldn’t get severance.