Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,205 reviews left anonymously by employees. This rating has been stable over the past 12 months. 45% of employees would recommend working at Gusto to a friend and 45% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

45% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 143 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 132 reviews)); "Everyone is friendly" ((in 28 reviews)); "Company moral and team is great." ((in 26 reviews)); "great work life balance" ((in 25 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 59 reviews)); "Data Science has a reputation for good managers." ((in 42 reviews)); "Poor leadership and company culture" ((in 40 reviews)); "4) Poor management" ((in 34 reviews)); "Upper management does not care." ((in 25 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What are the top reviewed Gusto locations?

Denver , San Francisco , New York , Atlanta , Las Vegas , Houston , Los Angeles , Orlando , Chicago , Detroit , Colorado Springs , Seattle , Austin , Dallas , Ohio City , San Diego , Emeryville , San Jose , Colorado City , Philadelphia , Mentone , Saint Louis , Brooklyn , Phoenix , Anchorage , Louisburg , Raleigh , Denver City , The Colony , Hereford

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Gusto

Gusto reviews

3.1

45% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Ratings by demographic groups

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Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Feb 19, 2025

Little Nepo but its chill

Inbound sales representative

Recommend

CEO approval

Business Outlook

Pros

Hot lunches in Denver 5x a week. Fun modern office. Easy work and not a ton of volume. No micromanagement. Collaborative company culture and unlimited snacks.

Cons

Metrics are ambigious and these roles are not traditional quota carrying or selling. No variable comp which is a blessing and a curse. Lots of internal promotions based on vibes not performance.

2.0

Feb 18, 2025

Pay was decent

On-boarding specialist

Recommend

CEO approval

Business Outlook

Pros

Remote environment and pretty good mission

Cons

Leadership some of the new leader ship was horrible

4.0

Feb 7, 2025

Can be a great place

Accountant care specialist

Recommend

CEO approval

Business Outlook

Pros

Remote work is available for most positions; great insurance

Cons

Can be very demanding at times

Viewing 175 - 177 of 1,118 Reviews

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Little Nepo but its chill

Pay was decent

Can be a great place

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