Gusto reviews

3.1

45% would recommend to a friend

(1,120 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 16, 2024

People don't know how good they have it!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gusto is an amazing place to work. When reading reviews here I felt compelled to share how great it's been, I've been at the company for over 3 years. In that time I've had the opportunity to take on three different roles. The company is growing quickly so there is always upward mobility options. The people truly care and are kind to one another.

Cons

Growing pains from startup >> major SaaS company

4.0
Oct 15, 2024
Recommend
CEO approval
Business Outlook

Pros

The company is very balanced between work and life. All leads (at the moment) are inbound.

Cons

Hybrid environment is weird. itd down town and you don't feel safe, and it costs a lot. they do have a "reimbursement" but its pre taxed and taken out. Pay is way below average. even for inbound leads. No incentive to really overperform. you get a LOT of leads. but over 50% are actually fake/trash and the company doesn't seem to care. Only path forward is to a call center environment that isn't even real selling. its basically customer support.

Viewing 235 - 237 of 1,120 Reviews

Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.