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      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      45% would recommend to a friend

      (1,120 total reviews)

      Joshua Reeves

      50% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Compensation and benefits

      3.1

      Culture & values

      2.9

      Career opportunities

      2.6

      Senior management

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Oct 1, 2024

      Toxic enviroment

      Benefits services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some members of my team were amazing and helpful. Great healthy snack and lunch options in office

      Cons

      The CX side is heavily micromanaged with little flexibility. You are expected to adhere to a schedule with timed breaks and lunches- even if you are not on phones. I was once reprimanded by my manager about clocking out a minute early- really is this high school 2.0? They also promote a great culture but every time I was in office- I just hung around the coworkers on my team. There was really no cross collabration and it was very cliquey. They are extremely metrics heavy as well so if you make mistakes- you can expect to hear about it so make sure you are following given resources to a T.

      Viewing 241 - 243 of 1,120 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.