Want to succeed at Gusto? Do mountains of grunt work with a smile on your face. Tell upper management that your feel empowered doing this. Do not mention how efficiency could be increased tenfold if you could only implement process A, or have engineering help with project B - you are not here to make to make strategic decisions. Leave the big picture stuff for the managers with the MBAs and Harvard degrees. Adopt the company values as your holy commandments - and for the love of God don't question them. In fact question nothing, and try to slip into as many conversations as you can how you love to delight our customers (note - never joke about this turn of phrase, there is absolutely no joke to be made here). Bonus points if you can insert '#sometritegustobuzzwords' in all of your emails. Accept that god awful management decisions are excusable because that's 'the start-up life' - just sweep under your bulging rug of denial the fact that there are 300+ employees now, and experienced, Ivy lead execs running the show. The key to success here is to eat, sleep and dream Gusto - it's easiest to achieve this by emulating followers of a religious cult. Heads up - be aware that 'success' at this company means avoiding getting laid off, working 10 hour days (no lunch break) minimum, and performing menial, repetitive grunt work. Drown out any ridiculous thoughts of career growth right now - this is easily achieved by reminding yourself that this is a company with no titles and no egos, and consequently no pride, no recognition, and no job title to put on your resume for future recruiters.
