H E B reviews

4.2

85% would recommend to a friend

(14,337 total reviews)
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Howard Butt, III

94% approve of CEO

78% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,337 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jan 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- Good Pay - Yearly Bonuses - Work From Home

Cons

Working within this team has been a challenging experience due to toxic dynamics that manifest through the creation of narratives and stories. One concerning aspect is the tendency for individuals to bypass the chain of command and directly approach HR with complaints, creating an atmosphere of mistrust. Unfortunately, I've observed cases where HR has acted on such narratives without substantial proof, resulting in terminations. Moreover, the absence of warnings, write-ups and Performance Improvement Plans (PIPs) raises concerns. In an At Will State, higher-salaried employees may be let go without a formal process. This lack of job security adds to the overall stress of the environment. The workplace culture is marked by a lack of trust among team members, and there's a noticeable tendency for individuals to undermine others to advance their own interests. This creates a highly competitive and stressful atmosphere. For those considering employment here, it's advisable to keep a low profile and avoid forming close relationships within the team, as these may be used against you. Additionally, be prepared for a political environment where personal skills and knowledge may not necessarily contribute to career advancement.

3.0
May 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Managers are really fair with your requests and most times will accommodate you with SOME of your needs. HEB hires some really nice and honest people, helps to bring the work environment to a higher level. Also some good benefits, which includes discounts on heb items.

Cons

There is no sick leave at HEB. If you are legitimately sick, HEB will count against you for not showing up. Even if you have a doctors note or a legitimate reason for not showing up, they will doc you no matter what. The system encourages you to go to work if you are sick. At HEB there is a system called steps, each call in adds 2 steps. You have 8 in total before you are eligible for termination. If you want those steps to be gone in a short time, you have to work overtime a LOT. If you don't want to work overtime, just wait 6 months from the day you made those steps! So amazing right. This is a problem among all HEBs. I don't blame management because this is a system wide problem. The system also encourages partners (employees) to trade shifts and put shifts up to bid. This is fine for some people, but for me it is terrible. There is no guarantee that someone will pick your shift up, or that a manager will approve it. You have to live and breathe HEB for the most part. If you are fine with that, power to ya. I for myself cannot stand it. This system doesnt respect a busy college schedule that usually have abrupt events and to study for exams as well. Good luck.

3.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, yet positive, encouraging environment. For those with desire to grow in the business & strong ambition, initiative and work ethic, HEB offers excellent opportunities for advancement as well as specialized training within a given department. I.e. Bakery, Produce, Deli, Seafood, etc.

Cons

The work is extremely physically demanding, especially in the bigger, busier stores. One is constantly reaching, lifting, standing, kneeling, bending, etc. In a top selling store, its not uncommon to walk 6-8 miles in an 8hr shift. There's never enough people scheduled in any department to totally fulfill a day's workload requirements; ergo, everyone has to constantly be performing at top level speed and highest level productivity with exceptional customer service rapport while maintaining flawless execution of vital food safety & food handling procedures with flawless accuracy.

Viewing 31 - 33 of 14,337 Reviews

Glassdoor has 14,988 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.