H E B reviews

4.2

85% would recommend to a friend

(14,338 total reviews)
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Howard Butt, III

94% approve of CEO

78% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,338 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
5.0
Aug 10, 2016

Cashier

Recommend
CEO approval
Business Outlook

Pros

Meet different types of people everyday, nice friendly crowd, fast paced, everyone cares

Cons

-pay could be better but it is a grocery store so you get paid enough for what you do, hours are hard if your not full time you'll find yourself trying to pick up shifts all the time

2.0
Nov 10, 2014
Recommend
CEO approval
Business Outlook

Pros

The pay is okayish. They give a lot of free products to try.

Cons

-Too many managers and corporate jobs, yet the hours keep shrinking. They tell us the more we sale the more hours, but where are they? They have a program that takes away hours from the important laborers that deal directly with the customers yet I have 4 managers and there are tons of corporate people paid to come and criticize things they don't like about the store. -No one from DRO's, to Buyers, to Leaders, to Managers are on the same page. They are all rolling out programs and dont realize we have like a hundred from everyone else going on. During our store walks our DRO has us do things against the programs rolled out. He is grocery biased against the GM Drug side. -CID is taking away hours to make us do more as one person for what though? I though our slogan was "because people matter." The job has become extremely stressful because there is too much pressure on the full timers since the part timers are getting cut. There's alot of unrealistic expectations and programs to keep up with. IMI, ORT, WGO, MSI, MSL, Ads, Etc.....and thats for a regular non manager.

1.0
Apr 17, 2025
Recommend
CEO approval
Business Outlook

Pros

WLB is decent and the ETH office has its perks such as free snacks

Cons

Working at HEB Digital has been the worst experience of my career. During my interview, the leadership made an inappropriate joke about my ethnic name, comparing it to an expletive. It was uncomfortable and unprofessional, and a red flag in hindsight but I needed a job so I ignored this. Despite being told the role involved coding, there was no coding besides for on my own leisure. It often felt like being hired as a chef only to microwave food. While I was told I was brought on to help modernize the space, any effort to introduce better practices was met with resistance. Delivery was prioritized at all costs with little regard for how we delivered or long-term quality. Management style was micromanagement to an extreme. My manager insisted on understanding every low-level detail, often making conversations more confusing and time-consuming. Decision-making was tightly controlled, and team members’ time and autonomy weren’t respected. Negligence was rampant. I flagged a serious privacy issue with a teammate’s changes and explicitly said not to publish them before I left on vacation. I came back to find customer transaction/payment data logged in plain text... Eventually, I sought a lateral move to a more engineering focused team and was accepted but it was blocked due to the minimum time I needed to be in my role for. I planned to move at six months (the required timeframe). A month before my move, my manager asked if I still planned to transfer. I said yes and was let go the next day. When I told HR this was retaliatory, HR cited other reasons like "team fit" but would not elaborate. Despite having documentation supporting my case, HR showed no interest. Why block me from moving teams and let me go if not for retaliation? My experience was not reflective of the HEB values that are often touted.

Viewing 28 - 30 of 14,338 Reviews

Glassdoor has 14,989 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.