H E B reviews

4.2

84% would recommend to a friend

(14,365 total reviews)
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Howard Butt, III

94% approve of CEO

77% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,365 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Sep 16, 2024
Recommend
CEO approval
Business Outlook

Pros

My experience at H-E-B was mostly good. I was accepted into SORL and the experience was really great at first. Good people, good mentor, and good pay. I really valued community events and volunteer events that H-E-B sponsored for its surrounding communities. H-E-B gives back a lot and I can tell leadership and customers really love H-E-B.

Cons

I don't think H-E-B cares enough for its hourly partners like they do for management and customers. When I was promoted to be in SORL, I began to see just how little H-E-B pays and offers for its hourly partners. I had many friends who worked in other stores as hourly partners and they did not have great experiences. It's hard to get fired from H-E-B and when there's a bad manager, everyone suffers from it. I have witnessed bad managers go months or even years without proper discipline from leaders. There are many managers who also have favorites and they are more likely to promote or transfer partners they favorite over those that are more deserving. My last con is about my SORL training. I felt that training was extremely unorganized and I was often forgotten about. I am supposed to learn from others (on the job training) but it seems no one has time for me or that the store is so understaffed that I have to fill in for some other role rather than focus on the training I am suppose to receive.

3.0
Dec 29, 2023

Not what you’d think

Recommend
CEO approval
Business Outlook

Pros

Good pay and Flexible schedule

Cons

Not very lenient with the dress code. Offers a lot of down time with nothing to keep you going. No incentives to do well. Constant berating for taking a breather. Managers just stand around but you can’t.

3.0
Nov 20, 2023

there is a reason why they have a turnover rate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Convenient location, good clean working environment, lots of work, lots of hours. Mostly friendly staff working, love the people working there at times, especially curbside

Cons

Unrealistic expectations when finishing a task, poor management, bunch of complacent overnight leads who thinks they are perfect and can do no wrong, dont make mistakes and often lie about certain issues or tasks and then often goes against their own advice and will just move the goalpost for the sake of it. Certain tasks they will have you do that is meant to be done with 2 people and then get upset when you cannot meet that goal during a shift. At least the team leads I work with are extremely disorganized and very curt when it comes to work tasks and assignments that needed to be done yet how they set the workflow such as breakdown and downstacking on the sales floor is so poorly done and wonder why the team cant finish on time. They complain so much about partners not willing to work yet either put an inexperienced partner on one task that they dont know very well and get mad when they dont finish on time. Or put another partner on one task and set an unrealistic goal who is working their 3rd day in a row and put them in the hardest aisle with a heavy workload. And worst of all, put that blame on the partner they assigned the task for and not themselves.

Viewing 58 - 60 of 14,365 Reviews

Glassdoor has 15,016 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.