H E B reviews

4.2

85% would recommend to a friend

(14,337 total reviews)
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Howard Butt, III

94% approve of CEO

78% positive business outlook

H E B has an employee rating of 4.2 out of 5 stars, based on 14,337 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The H E B employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

14K reviews
1.0
Jul 9, 2018

Truck Driver

Recommend
CEO approval
Business Outlook

Pros

I have been here 9 months.Decent benefits. In my opinion the pay isn't good enough to offset the work schedule, job duties, no weekends off and work environment.

Cons

If you hire on with experience you'll be called an "external hire" because they train mule drivers to be truck drivers. All the mule drivers that are in the program when you hire are already ahead of you on the seniority list that determines future work schedules and loads. They pay by the load so it also effects your pay. They're can be 9 or 10 drivers ahead of you but not driving when you hire. They fail to mention this when hiring you. Expect to be an "extra" in the rotation for a very long time. If there's not enough work they will tell the "extras" to stay home for the day, they also failed to mention this during my hiring process. Equipment. When you see HEB rolling down the highway they look nice, clean and well maintained. That is not the case. You will be driving pool trucks that have anywhere from 900k to over a million miles. They don't lease truck they buy them so they get all they can out of them, Shake rattle and roll your whole shift. They're just clean on the outside but trashed on the inside and ride and drive poorly. You will not know your pay until you're in class. They will tell you that its complicated because its activity based. It is complicated and you will have a hard time for awhile figuring out your pay. They told us our mileage rate during orientation. Its well below the short hauling average. They have pretty good turn rate here. Its kinda like the OTR puppy mills. They replace drivers with that leave with the kids driving the yard mules. When I hired there was three of us in orientation. Two of us had 20+ years with no accidents and the other guy had 10+. I'm the only one left an am currently looking else where. Bottom line is if you have experience and a safe driving record you can do much better in the way your're treated and pay. On the culture and values I put one star. They have all kinds of posters and stuff posted throughout the building but its seems like its just propaganda. I don't see it being practiced. Just telling it like it is. If you're an experienced safe driver and are happy or semi happy and are making a living I wouldn't come here.

2.0
Feb 18, 2016

store director

Recommend
CEO approval
Business Outlook

Pros

Great pay and benefits Plenty of room for advancement and career development.

Cons

Politics..politics.. Politics..!! No personal life! Be ready to turn you life over to the company.there is the HEB people think is a great place to work and the real HEB full of politics,leadership double standards and toxic work environment. I worked there for 18 Years and can tell you horrible stories about the real world of HEB. I guess my advice is to really take a second look and do your research by asking the employees with a least one year of employment with the company. Leadership ask Managers to do unethical Practices like keep new Employees working less than 33 hours a week so you don't have to promote them to a full time status or pay them any benefits

1.0
Jan 2, 2016

Favoritism

Recommend
CEO approval
Business Outlook

Pros

Great employee benefits (discounts on food products, and excellent medical plans). Weekly pay. HEB does great deal of community service. If you are lucky enough to get full time employment, the time off is amazing (especially to be retail).

Cons

To be honest, I believe many of the people writing these reviews are lying. I think HEB tells its employees to write these reviews. HEB is the most political place I have ever worked. In order to receive promotions or for your word to be valued, you have to be well liked. I personally saw management pick on employees they dislike so much to the point where those employees were unjustly terminated. All the while, I witnessed the "favorites" constantly break policies and these "favorites" to date are still employed with the company. Also, you have to endure a huge amount of emotional and verbal abuse from co-worker, managers, and customers alike. There is no one for you to turn to. If you try to report these issues, the retaliation the company claims to not put up with always occurs.

Viewing 10 - 12 of 14,337 Reviews

Glassdoor has 14,988 H E B reviews submitted anonymously by H E B employees. Read employee reviews and ratings on Glassdoor to decide if H E B is right for you.