H&M reviews

3.5

61% would recommend to a friend

(17,387 total reviews)
avatar

Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews
3.0
Aug 1, 2011
Recommend
CEO approval
Business Outlook

Pros

25% employee discount from day one generous vacation/sick time; holiday pay; birthday - paid day off. monthly bonuses for all employees if monthly goal is made opportunity to work one on one with managers and visuals ever changing environment (fitting room, register, sales floor) flexible hours and reasonale time off requests

Cons

a lot of work expected from the sales associates managers do not pull enough weight -- they get updates via the walkies understaffed most of the time; expected to stay 1hr-1 1/2hr after close they tend to hire too many people toward the end of the busy season that makes less hours for everyone else during the slow season. PS. internal promotions are far and few, there's plenty of job opportunities throughout the company yet they continue to hire externally. In turn the people who have waited for a promotion should expect to wait atleast a year to actually begin the training for a new title. On average, if the managers like you there's a better chance of getting promoted but the chances are still slim. Also be prepared to work your ass off and still have "work" to improve upon. Any sort of time and attendence issue or any other issue for that matter will be magnified when considered for promotion. Overall, the process is frustrating and unfair.

1.0
Apr 11, 2024

Stay Away.

Recommend
CEO approval
Business Outlook

Pros

Good PTO hours. Good discounts.

Cons

Micro-managing. Toxic work environment. No creativity for visual merchandisers.

1.0
Mar 30, 2022
Recommend
CEO approval
Business Outlook

Pros

The only pro I can think of for working in this location is the discount, and benefits.

Cons

The manager is incredibly disrespectful. You are not allowed to preform your job functions because he will pull you to do other roles and if you stand up for yourself and your job related tasks you’re taken into the office for a touch base review. It is an incredibly toxic work environment I wouldn’t recommend it to anyone.

Viewing 40 - 42 of 17,387 Reviews

Glassdoor has 21,534 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.