H&M reviews

3.5

61% would recommend to a friend

(17,387 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews
4.0
Aug 19, 2017
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, health insurance, paid birthday off, generous vacation days for full timers.

Cons

As with many companies, it comes down to management. Specifically, corporate management. They come down hard on store management who then come down harder on you. Also, it's too difficult to get promoted based on work ethic. Their promotion system is flawed. You essentially have to train yourself for the position you want but due to your current daily duties and the constant flow of customers, it's practically impossible to find time do this. This causes a very strong feeling of discouragement with sales advisors and you feel like you're never moving forward. If you're lucky, a manager/visual will pick you as their "favorite" and pull you aside to shadow them.

3.0
Jun 3, 2017

Mixed feelings.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I met some awesome people there and learned quiet a few skills. Discount was nice too along with the benefits if you qualified for them.

Cons

Terrible communication, work load is too much for the small pay, lots of favouritism. They promote the worst people just to fill the spots. They treat the good managers like complete dirt and the bad ones get away with everything.

3.0
May 4, 2017

Depends

Recommend
CEO approval
Business Outlook

Pros

The benefits....relatively easy job...paid vacations

Cons

Depending on what district you're in depends on how much top management cares. I'm in a not so good district so it sucks but other places like Cali I've heard are better and care about your growth within the company.

Viewing 52 - 54 of 17,387 Reviews

Glassdoor has 21,534 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.