H&M reviews

Upper management can be very condescending and rude. There is no positive feedback whatsoever and expecations are consistently unclear. It's very difficult to be successful in this position unless you're a little crazy.

Individual contribution is not readily recognized, and in most stores this creates a huge accountability issue and disengagement from job. Because over half of management staff is internally promoted many of them have no prior knowledge as to how to actually manage employees apart running a sales floor, and they're unable to bring in outside perspective or fresh ideas to enhance the company to a next level. This company's operations department is one of the most old-school and inefficient in the industry; it lacks an inventory tracking system, has just gone to a computer employee tracking system from paper-tracking system in the past year, and spends millions of dollars each year in payroll toward manual markdowns, stock checks (visual), etc. The volume and pace at which all of the stores run are too grueling for most employees, and the company has one of the highest employee turn-over rates in the industry. While things like security, employee policies, and customer information are extremeley structured, other things like corrective action, business operations and merchandising standards are relatively free-form and totally inconsistent throughout the company. Although information is exchanged freely across the entire organization, often messages and understanding are inconsistent.