H&M reviews

3.5

61% would recommend to a friend

(17,388 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,388 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews
1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits, coworkers were always very kind.

Cons

Management is a mess, constant restructuring, never taking agent concerns seriously, demoting full teams and making them reapply for positions they already had, increasing responsibilities to departments without significant pay increases.... And not to mention it's all still peddling fast fashion.

1.0
Oct 25, 2023

Meh

Recommend
CEO approval
Business Outlook

Pros

Discount is the biggest pro.

Cons

Lazy people that don’t like to work, can’t lead them.

Viewing 67 - 69 of 17,388 Reviews

Glassdoor has 21,537 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.