Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      H&M

      Part of H&M Group

      Engaged Employer

      H&M reviews

      3.5

      61% would recommend to a friend

      (17,393 total reviews)
      avatar

      Daniel Erver

      63% approve of CEO

      46% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      H&M has an employee rating of 3.5 out of 5 stars, based on 17,393 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      17K reviews
      5.0
      Jun 17, 2015

      Great Place To Work!

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome benefits, huge emphasis on internal growth and promotion, realistic bonus opportunity options, they believe in everyone!

      Cons

      No cons, honestly! I've been in retail for 15 years and this is the real deal people : )

      5.0
      May 29, 2015

      Sales Advisor

      Part-time sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      This is a company that truly cares about employees. They take care of part time employees just as much as full time.

      Cons

      I have no real complaints other than things can very from store to store which can be a bit confusing.

      2.0
      May 13, 2015

      Not a great place to work

      Part-time sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay is based on cost of living for your area, this means they generally pay above minimum wage. - Decent benefits, even for part time employees. You get your birthday off as a paid holiday, and you'll earn paid vacation after working there a full calender year. - 25% discount that can be applied to sale items as well. - 1 hour breaks depending on length of shift. - Relatively flexible hours. - They like to promote from within, which is good, but you'll only reach the position you want if you're favored by management.

      Cons

      I can only speak for my store, as every H&M is different, and management will decide what policies they do or do not want to follow. - Be prepared to do the job of 10 people for the same amount of pay. - Chronically and severely understaffed. - Incompetent management. - Depending on your area, the low prices bring in less than desirable clientele. Be prepared to get screamed at by entitled customers, or even physically assaulted - something that has happened at my store on more than one occasion. - Registers are old and outdated. - Day shift workers are very task focused, so little cleaning is done, thus the store is left a complete mess for those unfortunate enough to have to close. - Management gives little to no communication. - New employees are barely trained, or not trained at all, leaving them utterly incompetent at their job. New employees will often not be register trained for months after they start.

      Viewing 106 - 108 of 17,393 Reviews
      Related searches: H&M jobs | H&M salaries | H&M benefits | H&M interviews | H&M conversations
      ReviewsH&M reviews

      Glassdoor has 21,544 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.