H&M reviews

3.5

61% would recommend to a friend

(17,385 total reviews)
avatar

Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews
5.0
Dec 28, 2014

Sales Advisor, Part-Time

Recommend
CEO approval
Business Outlook

Pros

Higher pay than average retail Employee discount Employment benefits Hours are structured according to your preferred amount; along the guideline of job title

Cons

Stretched too thin Dull structure of responsibilities; may be left at one job for days, i.e. register Staff is unreliable when it comes to keeping schedule; lunch could come an hour than expected due to missing, or busy persons Instructions are left unclear, in their need to shorten communications among staff Limited power with newer associates, causing unwanted, and awkward pauses with incoming customers for the sake of management assistance Sudden personal issues can clash with pre-made schedules; causing conflicts Moderate to high stress levels

4.0
Oct 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Awesome pay, work/life balance, fast paced, great values, good benefits, growth opportunities. Easy bonuses for part timers, Full timers, Sups, & visuals.

Cons

High expectations with sometimes little to no hours. Harder for SM's & DM's to bonus. Hard to keep one seasoned staff together because of all the growth, support needed, & transfers to ideal locations.

1.0
May 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Umm.... The discount. but not worth your sanity!

Cons

Basically nothing that hasn't been said before. The upper management is awful. The pay is mediocre, and they expect way too much from their employees, i mean things that are not humanly possible to accomplish and then nitpick every little thing that is wrong. But NEVER say anything if your doing a good job. It is the most negative toxic environment I have ever worked for 1.Rapidly expanding company hires less than qualified people. 2.The true sorce of promotions comes from people promoting ppl they like (even the district team) 3.They DO NOT CARE about their employees, and if they don't like you they try to get rid of you 4.Extremely unproffessional environment. I wouldnt wish this job on my worst enemy on his worst day. I have read other peoples posts that go more indepth, just know that they are all true!

Viewing 19 - 21 of 17,385 Reviews

Glassdoor has 21,530 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.