HCLTech Desktop Support Manager reviews

2.5

35% would recommend to a friend

(52 total reviews)
avatar

C. Vijayakumar

54% approve of CEO

37% positive business outlook

Desktop Support Manager employees have rated HCLTech with 2.5 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Desktop Support Manager professionals have an average working experience there. HCLTech is rated 35% below average by Desktop Support Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

52 reviews
3.0
Apr 10, 2024
Recommend
CEO approval
Business Outlook

Pros

HCL Culture Environment is so good. BIG Campus to walk and explore around. FULL Security Health benefits

Cons

Low Salary Hike Politics of Higher authority management

1.0
Feb 25, 2024
Recommend
CEO approval
Business Outlook

Pros

- If you do not have a lot of experience they are willing to help train - Company seems financially stable

Cons

I can not speak for any other job sites outside of CA and my own experiences. But I can tell you that I'd strongly caution anyone getting into a contract with HCLTech unless you're not planning on staying at the job they hire you for more than a year or two. The pay they offer is marginal for the role typically, in CA your PTO and Sick time come from the same pool which you earn a whopping 4 hours of each month to start, but if you're really lucky you'll work with a team like mine who help you ignore these points while working. First, most of the positions they hire for, whatever salary you start with is pretty much what you'll earn. Do not expect pay increases of any kind since it will be tied to the vendor contract nor would I expect much in the way of advancement opportunities. And that's if you can stay for more than a year to begin with. Which leads me to my second point of caution which is management. They will frequently brush off any concerns you have and take little to no action. So if the work site has conditions that are extremely poor, from management at the job site you work at to HCLTech upper management, do not expect them to listen. My job site was so bad that the first day I started 2 people quit, a month later my boss quit, a month after that another of my team quit, and the last person I started with quit not long after that. Any feedback or complaints were outright ignored to try and help address the situation. And last I heard another person quit the same day I left and I doubt much will be done to fix what is so clearly broken at that job site. Which leads me to my last point and that is that HCLTech seems to be more driven to keep the service contracts they sign than they do with keeping the actual people who are working for them. You as an employee are nothing more than a widget to fit into whatever job they have and that is where you will stay. And do not expect for them to really stand up for you either and they will be extremely quick to throw you under the bus if it means keeping the status quo. If you're just starting out in IT, and looking to build experience, there are worst ways to earn your stripes. But this is not a company that you will wish to stay with for more than a year or two. And that's only if you can make it that long to begin with which brings to question are they even really interested in keeping employees.

1.0
Jan 22, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty good.

Cons

I'm not sure there's enough room. So I'll give the cliff notes version. Communication is awful and confusing! You're never sure who to ask or to report to. You're never given an actual boss. But they keep adding things. But there's no one to talk to about not being able to get all this done. Then they threaten to fire you for not getting it all done. When you submit your resignation, they beg you to stay & tell you to didn't do it right. But there is no where to find out the information ABOUT ANYTHING.

Viewing 10 - 12 of 52 Reviews

Glassdoor has 56,695 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.