Is HCLTech a good company to work for as a Help Desk Agent?

Help Desk Agent professionals working at HCLTech have rated their employer with 2.5 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Help Desk Agent Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Help Desk Agent interview questions at HCLTech .

Does HCLTech pay Help Desk Agent employees well?

Help Desk Agent professionals rate their compensation and benefits at HCLTech with 2.7 out of 5 stars based on 45 anonymously submitted employee reviews. This is 7.1% worse than the company average rating for salary and benefits. Find out more about Help Desk Agent salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5104) , Technical Lead (2563) , Senior Software Engineer (2519) , Lead Engineer (2288) , Analyst (1945) , Senior Analyst (1636) , Consultant (1035) , Senior Technical Lead (815) , Specialist (781) , Associate Consultant (699) , Senior Consultant (693) , Technical Specialist (677) , Project Manager (655) , Senior Specialist (619) , Software Developer (597)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5690 reviews)); "Job security is good as even you perform bad they will keep you on bench rather than throwing you out of the company" ((in 2280 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2060 reviews)); "Work environment is good and co workers good" ((in 1308 reviews)); "Good company and good environment" ((in 919 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3916 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2050 reviews)); "No salary hike except otherwise everything is good" ((in 1811 reviews)); "Less pay and very less hikes" ((in 981 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 829 reviews))

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HCLTech

HCLTech Help Desk Agent reviews

2.5

78% would recommend to a friend

(45 total reviews)

C. Vijayakumar

70% approve of CEO

19% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Help Desk Agent employees have rated HCLTech with 2.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Help Desk Agent professionals have an average working experience there. HCLTech is rated 35% below average by Help Desk Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

5.0

Oct 13, 2021

Excellent

It help desk

Recommend

CEO approval

Business Outlook

Pros

Good working environment. Thnk you

Cons

No transport facility. Need to work on this

2.0

Sep 23, 2021

Great to Start but not to grow

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

It was a start. Was my first helpdesk role. Took a lot of calls and got exposed to a lot of different technical processes and applications.

Cons

Do not value employees and the pay is low.

5.0

Feb 28, 2021

Good place to work

Help desk

Recommend

CEO approval

Business Outlook

Pros

Easy training for new employees

Cons

Need more help with customers

Viewing 28 - 30 of 45 Reviews

Jobs at HCLTech

Desktop Support Specialist

Level 1 Analyst IT Help Desk

Service Desk or Helpdesk

IT Service Desk Analyst

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HCLTech Help Desk Agent reviews

Ratings by category

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Reviews by job title

Excellent

Great to Start but not to grow

Good place to work

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