3.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook
Pros
Great pay, low expectations 100% guaranteed to go permanent after 6 months contract ends. As long as you show up for work, and pick up the phone when it rings, and make an OK attempt at resolving the issue, you wont be fired.
Cons
Paycheck always had problems/conflicting amounts Managers are seen sleeping at their desk. New hire process takes like 3 months before taking calls Agent tools are always broken Computer systems are uber slow Clients on phone can hear in the background managers yelling across the room If you make it from Tier 1 to Tier 2 - Pay increase never happens as promised