Is HCLTech a good company to work for as a Help Desk Agent?

Help Desk Agent professionals working at HCLTech have rated their employer with 2.5 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Help Desk Agent Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Help Desk Agent interview questions at HCLTech .

Does HCLTech pay Help Desk Agent employees well?

Help Desk Agent professionals rate their compensation and benefits at HCLTech with 2.7 out of 5 stars based on 45 anonymously submitted employee reviews. This is 7.1% worse than the company average rating for salary and benefits. Find out more about Help Desk Agent salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5104) , Technical Lead (2563) , Senior Software Engineer (2519) , Lead Engineer (2288) , Analyst (1945) , Senior Analyst (1636) , Consultant (1035) , Senior Technical Lead (815) , Specialist (781) , Associate Consultant (699) , Senior Consultant (693) , Technical Specialist (677) , Project Manager (655) , Senior Specialist (619) , Software Developer (597)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5690 reviews)); "Job security is good as even you perform bad they will keep you on bench rather than throwing you out of the company" ((in 2280 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2060 reviews)); "Work environment is good and co workers good" ((in 1308 reviews)); "Good company and good environment" ((in 919 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3916 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2050 reviews)); "No salary hike except otherwise everything is good" ((in 1811 reviews)); "Less pay and very less hikes" ((in 981 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 829 reviews))

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HCLTech

HCLTech Help Desk Agent reviews

2.5

78% would recommend to a friend

(45 total reviews)

C. Vijayakumar

70% approve of CEO

19% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Culture & values

2.8

Work/Life balance

2.7

Senior management

2.7

Compensation and benefits

2.6

Career opportunities

Help Desk Agent employees have rated HCLTech with 2.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Help Desk Agent professionals have an average working experience there. HCLTech is rated 35% below average by Help Desk Agent professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

3.0

Jul 12, 2022

Mediocre

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

More issue with Management and nepotism / cronyism, than overall company direction.

Cons

See pros for more details

4.0

May 17, 2022

Good company to work with. No much opportunities to grow

It help desk

Recommend

CEO approval

Business Outlook

Pros

Reliable and respectful, good work environment.

Cons

Not much opportunities to grow, not very competitive salary

1.0

Apr 29, 2022

Only work if you are just starting your career

It help desk

Recommend

CEO approval

Business Outlook

Pros

Great to get experience when you are first starting your career.

Cons

Low ball and will not provide raises even if they are earned. I was provided excuse after excuse until I gave my 2 weeks notice then everything changed.

Viewing 22 - 24 of 45 Reviews

Jobs at HCLTech

Service Desk or Helpdesk

Level 1 Analyst IT Help Desk

Administrator - Miscrosoft Windows,Microsoft Servers RDS,Touch Services

Washington, DC

View job

Walk-Up IT / Deskside Support

Service Desk Specialist

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HCLTech

HCLTech Help Desk Agent reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mediocre

Good company to work with. No much opportunities to grow

Only work if you are just starting your career

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