Is HCLTech a good company to work for as a IT Services/Help Desk?

IT Services/Help Desk professionals working at HCLTech have rated their employer with 2.5 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open IT Services/Help Desk Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked IT Services/Help Desk interview questions at HCLTech .

Does HCLTech pay IT Services/Help Desk employees well?

IT Services/Help Desk professionals rate their compensation and benefits at HCLTech with 2.8 out of 5 stars based on 45 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about IT Services/Help Desk salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5104) , Technical Lead (2563) , Senior Software Engineer (2518) , Lead Engineer (2288) , Analyst (1943) , Senior Analyst (1636) , Consultant (1035) , Senior Technical Lead (814) , Specialist (781) , Associate Consultant (698) , Senior Consultant (693) , Technical Specialist (677) , Project Manager (655) , Senior Specialist (619) , Software Developer (597)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5653 reviews)); "Job security is good in HCL so you can retire from this company if you want :)" ((in 2283 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2072 reviews)); "Work environment is good and easy to handle things" ((in 1330 reviews)); "Good to work and good Environment" ((in 907 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3902 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2061 reviews)); "No salary hikes and life will be stagnant and your resume will become obsolete if you stay there for 3 years." ((in 1857 reviews)); "Less pay and very less hikes" ((in 988 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 843 reviews))

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HCLTech

HCLTech IT Services/Help Desk reviews

2.5

69% would recommend to a friend

(45 total reviews)

C. Vijayakumar

70% approve of CEO

17% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Culture & values

2.8

Compensation and benefits

2.7

Work/Life balance

2.6

Senior management

2.6

Career opportunities

IT Services/Help Desk employees have rated HCLTech with 2.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most IT Services/Help Desk professionals have an average working experience there. HCLTech is rated 35% below average by IT Services/Help Desk professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45 reviews

2.0

Mar 15, 2026

No

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

It was remote job so there’s that.

Cons

No raise in the years I worked no real management

1.0

Mar 23, 2025

It help desk

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Remote work remote work remote work

Cons

No pay increase bad hours lay offs no real management

1.0

Mar 12, 2025

It help desk.

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Remote remote remote remote remote

Cons

Pay no room for growth they do not move you up. No talks with management

Viewing 1 - 3 of 45 Reviews

Jobs at HCLTech

Level 1 Analyst IT Help Desk

Service Desk or Helpdesk

IT Field Service Help Desk Technician

IT Field Service Help Desk Technician

IT Field Service Help Desk Technician

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HCLTech IT Services/Help Desk reviews

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It help desk

It help desk.

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